Personalised IT Solutions for Individuals

We provide comprehensive and personalised IT services designed to make technology work seamlessly in your everyday life. Whether you need technical support for your home network, device setup, or protection from cyber threats, we’ve got you covered. 

We Are One-Stop-Shop for Computer Technician & IT Support

What Do We Offer

Remote and Onsite IT Support

Fast and friendly IT help, either online or in-person, to get you back up and running.

Hardware and Software Installation

We set up your devices and software so everything works smoothly from the start.

Computer, Laptop, and Mobile Device Repairs

We fix problems with your computers, laptops, or phones to keep them running smoothly.

Network & Internet Setup

We help set up your Wi-Fi or improve it for better internet throughout your home.

Data Backup & Recovery

We make sure your files are safely backed up and can recover lost data quickly.

Virus and Malware Protection

We protect your devices from viruses and remove any that are already there.

Custom Device Setup

We set up your devices just how you like them, from computers to phones and tablets.

User Training

We show you how to use your devices and software in easy-to-understand steps.

Remote and Onsite IT Support

Whether you need help remotely or prefer an onsite visit, our expert technicians are ready to troubleshoot and resolve your IT problems. We ensure you’re back up and running quickly, no matter where you are.

Hardware and Software Installation

From installing a new printer to upgrading RAM or configuring essential software like Microsoft Office, we take care of all your hardware and software setups. With our service, everything will be ready to use without any hassle.

Computer, Laptop, and Mobile Device Repairs

Whether it’s a hardware or software issue, our repair services cover computers, laptops, and mobile devices. We ensure your devices run smoothly and efficiently, no matter the problem. 

Network & Internet Setup

If you’re setting up Wi-Fi for the first time or need to optimise your current connection, we provide reliable network setup and optimisation services. Our goal is to ensure a seamless and stable internet experience for all your devices at home. 

Data Backup & Recovery

In case of accidental data loss, our backup solutions ensure your files are secure, while our quick recovery services help you restore lost files, giving you peace of mind. 

Virus and Malware Protection

We help safeguard your personal devices by installing and configuring security software, offering protection against cyber threats. If you’re dealing with existing issues, we also provide virus and malware removal services. 

Custom Device Setup

For a personalised experience, we assist with setting up computers, laptops, smartphones, and tablets. We make sure that all your preferences and settings are perfectly in place from the start. 

User Training

To help you get the most out of your devices, our team provides personalised training sessions. We explain software features and settings in simple, easy-to-understand terms, empowering you to use your technology confidently. 

Friendly, Personalised, Reliable Support for Your Technology Needs

We Are Client-Focused

Pay-As-You-Go Pricing

Enjoy flexibility with our pay-as-you-go model, allowing you to only pay for the services you need when you need them.

Friendly and Approachable Experts

We are a youthful and fun team, offering a relaxed approach to IT support that makes tech issues feel like a breeze!

Quick and Reliable Service

We prioritise your time with fast, dependable support to get your devices running smoothly without long wait times.

Transparent Pricing

We believe in clear communication. With no hidden costs, you’ll know exactly what to expect before we start any work.

No Consultation Fees

Our initial assessments are free. We provide expert advice without any consultation fees, ensuring you receive valuable insights without commitment.

Ongoing Support

We don’t just resolve issues; we provide ongoing support and guidance to help you optimise your technology and prevent future problems.

Frequently Asked Questions (FAQs)

Yes of course you can! It is important for us that you have a good relationship with our technicians.
Sure you can, your technician is there for you to answer all your questions.
Yes, all services have the same price to keep it simple.

No, you can select a topic you would like and make an appointment. The process is completely for free. The payments are made after the job been successfully completed.

All services are minimum for 1 hr. If more time needed it can be added in 30min blocks.
Select Express Help IT or one topic you would like. Explain your request in the comment section and submit it to us. Our technician will get prepared for your request.

The easiest way to cancel an appointment is to contact our support by E-mail or phone.
Email: info@kangaroo-it.com.au
Phone: 0413 022 688

$150 for the first 1 hr. Any addidtional 30min $75

When your technician will complete successfully your needs. The payment are made on site.

We accept Eftpost, Visa Card, Mastercard, American Express, Discover and Cash.
It is very important for us, the payment are made only when you are happy with our service. However if the payment been process and you still having issues within 7 to 10 days (depends of the job), you are more then welcome to get a 1hr warrenty service for free.

Yes of course. Please note to cancel your appointment 24hrs before.

Still Have Any Queries?

Feel free to call us at 02 7239 2060  or send us a message using the contact form.

Get In Touch

Need help with your tech? Kangaroo IT is here for you.

Give us a call or send a message using the form. Our team will respond shortly to assist with your IT needs.

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