IT Support for Your Business
At Kangaroo IT, we specialise in providing businesses with reliable, scalable, and secure IT solutions. From small startups to established enterprises, our business IT support services help you stay ahead by optimising your operations and keeping your infrastructure secure. Let us be your technology partner for growth and success.
We Are One-Stop-Shop for Computer Technician & IT Support
Services We Provide
Business IT Support
Hardware and Software Solutions
Managed Security Service Provider (MSSP)
Communication, VOIP and Video Call meetings
Managed Network Solutions (MNS)
Web Development and Hosting
Backup and Disaster Recovery
IT Consulting and Strategy Development
Business IT Support
Managed IT Support
We provide comprehensive IT management to keep your business running smoothly. Our services include:
- Remote & On-Site Support: Immediate assistance whenever and wherever you need it.
- Proactive Monitoring: We detect and resolve issues before they disrupt your operations.
- System Maintenance: Software updates, hardware replacements, and configuration changes to keep your IT infrastructure optimised.
User Training
Empower your team with the latest tools and practices. Our training services offer:
- Software Skills Training: Ensuring your employees are efficient with the latest technology.
- Cybersecurity Awareness: Training to minimise security risks and protect your business.
- Tailored Programs: Structured sessions that fit your business needs and boost team productivity.
- Ongoing Support & Skill Development: Provide continuous learning opportunities and access to support for skill advancement and adapting to new technologies.
Hardware and Software Solutions
Hardware Solutions & Support
Ensure optimal performance and longevity of your hardware with tailored services:
- Sales, Custom Builds & Replacement: High-quality workstations, monitors, printers, and peripherals customized to fit your business needs, with efficient warranty and replacement options.
- Repairs, Maintenance & Physical Cleanup: Expert repairs, regular maintenance, and physical cleanups to keep your hardware operating smoothly and prevent potential issues.
- Meeting Room & Device Support: Setup and support for meeting room hardware, video conferencing, and peripheral devices, enhancing collaboration and productivity.
Custom Software Solutions
Enhance productivity and streamline operations with powerful, customised software applications.
- ERP & CRM Integration: Centralise your data and optimise customer relationships with tailored ERP and CRM solutions.
- Workflow Automation: Improve efficiency with custom workflows and automated processes designed to fit your business model.
- Scalable & Flexible Solutions: Build adaptable software that grows with your business, supporting evolving needs and goals.
- Dedicated Development & Support: Work with our expert team to design, deploy, and maintain solutions that drive your success.
Managed Security Service Provider
(MSSP)
Comprehensive Security Solutions
Our advanced, multi-layered security services provide end-to-end protection across your business environment:
- Workstation & Network Security: Safeguard workstations and network infrastructure with firewalls, web protection, and DNS filtering to prevent unauthorised access and cyber threats.
- Access Control & Authorization: Implement robust access management, including biometrics, password managers, and two-factor authentication (2FA), ensuring secure user access.
- Mobile Device Management (MDM): Enforce security protocols on mobile devices, with remote management to secure data and monitor mobile access across your organisation.
- Surveillance & Physical Security: Integrate CCTV monitoring and physical security measures to protect your premises and assets effectively.
- Advanced Threat Detection & Response: Stay protected with proactive measures, including endpoint protection, threat monitoring, and rapid response to emerging security threats.
Secure Connectivity and Communications
Stay connected while maintaining top-notch security with our suite of secure communication tools:
- VPN & VPS Solutions: Ensure encrypted, private access to your network from any location.
- Secure Communications: Protect sensitive conversations and data exchanges with encrypted communication platforms.
- Web Protection & Firewall: Prevent unauthorised access and protect against online threats with robust web security and firewalls.
- Secure Data Storage: Safeguard your data with encrypted and secure storage solutions for peace of mind.
Managed Network Services
(MNS)
Network Design and Optimisation
Create a secure, high-performance network tailored to your business needs:
- Custom Network Setup: Design and implement a reliable network infrastructure, including NBN connections, routers, modems, WiFi, LAN, Bluetooth, and switches.
- Optimised Performance: Fine-tune your network for speed and efficiency, ensuring smooth connectivity across all devices.
- Scalable Infrastructure: Build a flexible network that adapts to growth, supporting new users, devices, and evolving technologies.
Secure Network Management and Support
Ensure ongoing network stability with proactive monitoring and secure access solutions:
- 24/7 Monitoring and Maintenance: Proactively monitor and maintain network health to prevent downtime and resolve issues swiftly.
- Secure Connectivity: Set up VPNs and secure remote access for off-site connectivity, keeping your team connected safely from anywhere.
- Access Control and Security: Implement access controls to safeguard sensitive data, ensuring a secure and protected network environment.
Communication, VOIP and Video Call Meetings
VoIP and Communication Systems
Enhance your business communications with reliable, flexible solutions:
- VoIP Phone Systems: Enable cost-effective, seamless voice and video communication across your entire team.
- Unified Communications: Integrate voice, messaging, and video into one platform to improve collaboration and reduce costs.
- Scalable Communication Solutions: As your business grows, our VoIP systems easily scale to meet increased demand.
Video Conferencing Solutions
Empower remote collaboration with high-quality, user-friendly video conferencing:
- Professional Video Meetings: Set up secure, high-definition video calls for smooth team collaboration and client presentations.
- All-in-One Conferencing Tools: Integrate video, audio, and screen sharing features into one platform for streamlined meetings.
- Flexible and Scalable Setup: Our solutions can adapt as your team grows, ensuring reliable connections and smooth performance every time.
Web Development and Hosting
Web Development
Create a professional online presence with our custom web development services:
- Custom Website Design: We build responsive, user-friendly websites tailored to your brand and business needs.
- Performance Optimisation: Ensure fast loading times and seamless navigation to enhance user experience.
- SEO-Ready: Built-in search engine optimisation to improve visibility and drive traffic to your site.
Website Hosting & Domain Services
We provide reliable hosting solutions and domain management to keep your website running smoothly:
- Secure Website Hosting: Fast, secure, and reliable hosting with 99.9% uptime guaranteed.
- Domain Registration & Management: Secure and manage your domain with ease, ensuring a unique and professional online identity for your business.
- SSL & Security Certificates: Protect your website and build trust with SSL certificates and advanced security features to safeguard user data.
- DNS Management & Support: Expert support in managing DNS settings and configurations to ensure smooth and stable website connectivity.
Backup and Disaster Recovery
Cloud and On-Premise Backup Solutions
Ensure your critical data is always safe and easily recoverable with our comprehensive backup services:
- Cloud Backup: Protect important data like emails, files, documents, pictures, and even video production assets with secure cloud backups.
- On-Premise Backup: Local storage and NAS storage options for businesses needing on-site data access and control.
- Complete File Recovery: Recover past versions of files, including changes made by different users, ensuring no data is ever lost.
- Complete File Recovery: Recover past versions of files, including changes made by different users, ensuring no data is ever lost.
Disaster Recovery, Maintenance, and Access Control
Keep your business running smoothly with tailored disaster recovery solutions and robust file management systems:
- File Structure & Indexing: Organise your backups with structured file systems across all departments, with easy indexing for quick access.
- Access Control: Ensure only authorised users have access to specific files and backups, with full control over permissions.
- Comprehensive Data Recovery: Even if a file has been deleted, we can recover it from backups, restoring your data quickly and efficiently.
- Ongoing Maintenance: Regular maintenance of backup systems, including updates and monitoring, to ensure backups are always up to date.
IT Consulting and Strategy Development
Drive Growth with Strategic IT Planning
Align your IT with your business objectives through expert consulting and long-term strategy development:
- Tailored IT Roadmaps: We assess your current IT infrastructure and develop customised strategies to support your business growth and efficiency.
- Cloud Solutions and Migration: Move your data and operations to the cloud seamlessly, ensuring secure and scalable cloud environments tailored to your needs.
- Future-Proof Planning: We help you stay ahead with IT solutions that are flexible, scalable, and built for future growth.
- Risk Assessment & Mitigation: Conduct thorough assessments to identify potential IT risks and design proactive strategies to minimise them.
Software Licensing, Maintenance, and IT Infrastructure Support
Ensure smooth operations with professional software and hardware management services:
- Software Licensing & Management: We handle software procurement, licensing, and renewal processes, ensuring compliance and cost-efficiency for your business.
- Software Configuration & Patching: Keep your systems up-to-date and secure with regular software configuration, patching, and updates, minimising security risks and optimising performance.
- Comprehensive Software Audits: Stay organised with ongoing software audits to manage your licenses, reduce costs, and ensure all departments have the tools they need.
Friendly, Personalised, Reliable Support for Your Technology Needs
Why Work With Us
Empowering Business Growth
Our scalable, secure IT solutions are designed to grow with your business. With dedicated support, we guide you through your IT journey, empowering innovation for a secure, future-ready foundation.
Comprehensive Security Solutions
Our layered security protects your business with advanced threat detection and data protection, ensuring a safe foundation for confident growth.
Seamless IT Integration
Optimise your technology with seamless integration solutions tailored to your business. We streamline systems, enhance productivity, and ensure your IT infrastructure supports efficient, scalable growth.
Proactive Support & Maintenance
Stay ahead with our proactive support and maintenance. We monitor, update, and optimize your systems to prevent issues, ensuring smooth operations and maximizing uptime for your business.
Empowering Your Business with Secure, Scalable IT Solutions
Let’s partner for success.
Get In Touch
Give us a call or fill out the form to request a free consultation and let us know how we can assist you. We’ll get back to you as quickly as possible to discuss your needs.